Document Imaging & Management Market Trends

By NE Docs | July 19, 2013

“As InfoTrends continues to track the evolving document management market, we like to see how providers are expanding their services. Last week, I toured New England Document Systems in Manchester, NH to gain a better understanding of how smaller providers are remaining competitive in the document management solutions market.”    – Paul Rizzuto

As InfoTrends continues to track the evolving document management market, we like to see how providers are expanding their services. Last week, I toured New England Document Systems in Manchester, NH to gain a better understanding of how smaller providers are remaining competitive in the document management solutions market.

The facility I visited was comprised of a document storage warehouse where all boxes are tracked step-by-step from receipt to shipment through a barcoded management system. The production floor is broken into rooms where different departments and functions (e.g., scanning, data capture and quality control) are managed. In addition, NEdocs maintains a 25,000 square foot offsite storage facility for documents and a climate-controlled vault for media storage.

President (and tour guide) Nick Brattan explained that their largest growth area today is in the Accounts Payable mailroom management services. “There is a lot of focus today on streamlining Accounts Payable processes. The customers we service find cost savings and efficiencies that impact their company’s bottom line. We have had success growing this sector to include AP invoices from all over the world with different languages and currencies. It is a niche market and we have found success because of our quick turnaround and data accuracy.” With invoicing becoming increasingly paperless, NEdocs is also managing electronic invoices. The service uses a software suite that helps automate manual processes and provides electronic approvals within an organization.

This article is an excerpt of the InfoTrends blog “NEdocs Sees Growth Opportunities in AP Invoicing” written by Paul Rizzuto of InfoTrends.

Read the whole article here

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