Information Chaos

By NE Docs | February 18, 2015

Information Chaos

What is information chaos? Information chaos is just that – chaotic and difficult to manage information. Companies today are being overwhelmed by massive amounts of inbound content and data, received in an ever-changing array of formats from a multitude of devices including employee tablets, computers, laptops, and smart phones. File servers are being filled faster than ever before, and are multiplying to meet growing demands. Information is being created, leaked, and mismanaged across the board – an issue that is further compounded by new information silos showing up in SaaS applications that are beyond the reach of conventional governance frameworks.

Simply put, the rate at which information is generated is surpassing most companies’ ability to manage it, ultimately resulting in a chaotic and inefficient business. Hence the term information chaos. The real issue? Companies are drowning in data – missing opportunities to improve their business and enhance their productivity by mismanaging available info.

In 2015, how an organization manages its data (and prevents information chaos) is just as important as how they manage their employees or finances. As Gartner’s Peter Sondergaard put it, “Every budget is an IT budget. Every company is an IT company.” Any company that wishes to success in the coming years will have to make significant investments in technology in order to remain competitive, reduce costs, and make sound business decisions based on hard facts and thorough analysis. We are beginning to see the impact that big data and predictive analytics can have for an organization. Unfortunately, we are seeing this impact influenced by the inability to handle and interpret data.

Until recently, the best way to manage information was through an Enterprise Content Management (ECM) System. However, the changing landscape of information management, and the struggles it poses for companies, has started to transform the world ECM as we know it. Due to the volume, variety, and speed of inbound information, ECM systems must adapt to handle an increasing load of data efficiently.

Before you get lost in the information overload, check out these quick tips for tackling the chaos.

Tips for Managing Information Chaos:

  • Organizations must think in terms of being “flat” and agile over traditional hierarchical and slow strategies.
  • Companies must place their attention on always creating value.
  • Decision makers must be up-to-date with technology trends and the capabilities they present for their organization.
  • Enhance customer engagement.
  • Improve employee engagement.
  • Evaluate and improve business processes.
  • Automate when possible – reduce the amount of manual processes it takes to achieve results.
  • Think in terms of big-data. How can you organize, analyze, and use your information to improve processes and improve your bottom line?
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